It is always interesting to speak to people and learn about what has cost them money. Two recent stories have really hit home about how important it is to track correspondence. Company A is a multinational oil company that has owns billions in assets and has hundreds of subcontractors working for them. A couple of years ago they had an oil rig coming up for renewal of contract and the contract highly favoured the oil company as the dayrate for the rig was well below market value. The contracts manager who was responsible for the rig failed to exercise…

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